Is it wrong for me to assume that when someone calls in about a particular technical question, and they ask to be walked through a particular fix, that the computer they are in front of and allow me to walk them through the steps for the fix on is the one with the problem? I don’t think so, but maybe I’m mistaken.

Is that like taking your station wagon to the shop, asking them to change the alternator, and when they’re done changing the alternator in your station wagon, while you watch them do it, mentioning that the alternator they needed to change is in your minivan? That’s what it seems like to me.

10:16PM, Saturday, November 17th, 2001

I wish I had something a little nicer than simpletext to write in. I wish I had something a little nicer to write. So much of what I have to say just isn’t kind. It isn’t kind to me. It isn’t kind to the people in my life. So much of what I want to say might just go down the wrong way with some people that I just don’t say it. Not even to myself. I believe in the idea of honesty, and of being forthright with what is on your mind, but this has led me to mislead myself. If I can just convince myself that something about me isn’t true then I don’t have to worry about whether or not I reveal it to the people it would upset; there’s nothing left to reveal.

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If there was some way for these calls to be more torture, this whole experience might cross the line and become pleasurable, but a dull, throbbing ache does not a masochist make happy.

I answered honestly to all but one question. See if you can figure out which one!

I think that this is a feature we should breed for, and I’m willing to volunteer my services to begin a breeding program.

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